Whether you’ve just moved to a new city or spent your whole life in one place, if you own a car or truck, finding a good auto repair shop in your area is one of the most important aspects of vehicle ownership. Because vehicles are complex machines, even the most DIY-oriented people still need help from time to time, and being able to count on a repair shop to handle all of your vehicle’s needs can provide significant peace of mind.
But how do you go about finding an auto repair shop in Lansing, MI that provides honest, trustworthy and expert service every time without costing a fortune? Here are some tips to help you get started on your search:
- Ask for recommendations: The best way to get started is by asking friends, family and neighbors about mechanics they’ve used in the past—good ones as well as bad ones. While there are countless websites that offer customer reviews, nothing beats a personal recommendation from someone you know and trust. If several people all recommend the same auto repair shop, that’s likely a shop worth investigating further.
- Do some additional research: While basing your decision solely on online reviews isn’t the best option, those sources shouldn’t be totally discounted, either. Do people online seem to share the opinions of people you know in real life? Does there seem to be a consensus opinion regarding a particular shop? Company websites are also great for finding out basic information, such as hours and location, which might also influence your decision.
- Make sure they’re certified: Just like you wouldn’t trust just anyone to perform surgery on your body, you should make sure any repair shop you’re thinking of using is properly licensed and certified, and that those certifications are up to date. And remember that just because a company displays logos or signs indicating they’re licensed doesn’t mean they’re current. Do some additional research to ensure they aren’t coasting on their past reputation.
- Talk to the mechanics: Particularly if you aren’t in an emergency situation, taking some time to visit a few auto repair shops and meet with the mechanics is a good way to discover whether you’re comfortable and can communicate easily with them. Interpersonal skills matter, and with the number of mechanics and shops out there, there’s no reason to work with someone you don’t like or trust.
- Start small: Before you commit to using a particular auto repair shop for a large-scale repair, it’s best to start off with something simple. You can learn a lot about how the mechanic communicates with you, as well as whether they do a good job and whether they try to sell you services you don’t need.
Regardless of how much you drive, how much wear and tear you’re putting on your vehicle and how much you might know about cars and trucks, it’s still a great idea to have a dependable auto repair shop in Lansing, MI that you can turn to when you need assistance. If you’re shopping around for a new mechanic, get in touch with the team at PFS Auto Repair. We’d love to tell you more about our services and demonstrate our commitment to keeping your car or truck running safely and smoothly.